Last updated: June 29, 2026

Terms of Service

Overview

Welcome to Cutting Tools Outlet. The terms “we”, “us” and “our” refer to Cutting Tools Outlet. Cutting Tools Outlet operates this store and website, including all related information, content, features, tools, products, and services in order to provide customers with an online shopping experience for industrial cutting tools and related products.

Cutting Tools Outlet is powered by Shopify, which enables us to provide the Services to you. The terms and conditions below, together with any policies referenced herein, describe your rights and responsibilities when you visit, browse, interact with, create an account, place an order, or otherwise use our website and services.

Please read these Terms of Service carefully, as they include important information about your legal rights, warranty disclaimers, limitations of liability, order terms, shipping terms, refund terms, and other conditions that apply to your use of our Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

Business Information

Legal business name: Cutting Tools Outlet

Public store name: Cutting Tools Outlet

Business address: 525 chemin Principal, Saint-Joseph-du-Lac, QC J0N 1M0, Canada

Email: info@cuttingtoolsoutlet.com

Phone: 450-848-0615

Business hours: Monday to Sunday, 7:00 AM to 6:00 PM Eastern Time

Website: www.cuttingtoolsoutlet.com

Section 1 - Access and Account

By using our Services, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have the authority to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To use certain parts of the Services, including creating an account or purchasing products, you may be asked to provide information such as your name, email address, billing address, shipping address, phone number, payment information, and other order-related details.

You represent and warrant that all information you provide is accurate, current, complete, and that you have the right to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person or business without our prior written consent.

Section 2 - Our Products

Cutting Tools Outlet sells industrial cutting tools and related products, including Champion Cutting Tool products and related accessories. We make reasonable efforts to provide accurate product information, including product titles, descriptions, images, specifications, prices, and availability.

Product images, colors, packaging, labels, or appearances may differ slightly from what appears on your screen due to device settings, supplier updates, manufacturer changes, or photography differences.

Product specifications, descriptions, images, pricing, availability, and related information may be updated, corrected, or changed at any time without notice. We reserve the right to discontinue, modify, or limit the sale of any product at our discretion.

We do not guarantee that a product will meet your specific application, jobsite requirement, material requirement, machine compatibility, or performance expectation unless expressly confirmed in writing by Cutting Tools Outlet.

Section 3 - Orders

When you place an order through our website, you are making an offer to purchase the selected products. Cutting Tools Outlet reserves the right to accept, reject, cancel, or modify any order for any reason, including product availability, pricing errors, suspected fraud, shipping restrictions, payment issues, or other operational reasons.

Your order is not accepted until Cutting Tools Outlet confirms acceptance and processes payment. Order confirmation emails acknowledge receipt of your order but do not guarantee final acceptance if an issue is discovered.

Please review your order carefully before submitting it. Order cancellation requests may only be accepted before shipment. Once an order has shipped, cancellation is no longer available and any eligible return will be handled according to our Refund Policy.

If we reject, modify, or cancel an order, we will attempt to notify you using the email address, billing address, shipping address, or phone number provided at the time of purchase.

Products may be purchased for commercial, industrial, business, professional, or personal use, subject to applicable laws, export restrictions, safety requirements, and these Terms of Service.

Section 4 - Prices and Billing

Prices, discounts, promotions, and availability are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed, unless a pricing error or technical issue occurs.

Unless otherwise stated, posted prices do not include applicable taxes, shipping charges, handling charges, duties, customs fees, brokerage fees, or import charges. These charges may be displayed at checkout or may be charged by carriers, customs authorities, or other third parties depending on the destination and shipment type.

You agree to provide current, complete, and accurate purchase, payment, billing, shipping, and account information for all purchases made through our website.

You represent and warrant that you are authorized to use the payment method provided, that the payment information is accurate, and that you will pay all charges incurred by you, including product prices, shipping charges, taxes, and any other applicable fees.

Section 5 - Shipping and Delivery

Cutting Tools Outlet ships products to Canada, the United States, and Mexico. Shipping terms, delivery estimates, available carriers, and related details are described in our Shipping Policy.

Canadian orders are generally fulfilled from our Canadian location:

Cutting Tools Outlet
525 chemin Principal
Saint-Joseph-du-Lac, QC J0N 1M0
Canada

Orders shipping to the United States and Mexico may be fulfilled directly from Champion Cutting Tool Corp:

Champion Cutting Tool Corp
10 Madison Ave
Rockville Centre, NY 11570
United States

Shipping carriers may include UPS Ground, UPS Standard, FedEx, Purolator, Purolator Ground U.S., and other carriers depending on product availability, destination, and fulfillment method.

Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs processing, weather, address errors, supplier delays, manufacturing delays, payment issues, inventory discrepancies, or events outside our reasonable control.

Risk of loss may pass to you once the products are transferred to the shipping carrier, subject to applicable law and the specific shipping method used.

Section 6 - Returns and Refunds

Eligible products may be returned within 30 days in accordance with our Refund Policy.

Products must generally be unused, in original condition, and in original packaging to qualify for return approval, unless otherwise required by applicable law or expressly approved by Cutting Tools Outlet in writing.

Some products may be non-returnable, including special-order products, custom products, used products, damaged products, discontinued products, or products returned outside the approved return window.

Customers are responsible for reviewing our Refund Policy before placing an order.

Section 7 - Manufacturer Warranty

Products sold by Cutting Tools Outlet may be covered by the applicable manufacturer warranty, if any. Cutting Tools Outlet does not provide an additional independent product warranty unless expressly stated in writing.

For Champion Cutting Tool products, warranty claims may be subject to Champion Cutting Tool's warranty terms, inspection process, exclusions, and approval.

Warranty coverage does not generally apply to misuse, abuse, improper application, normal wear, improper storage, incorrect machine setup, modification, negligence, or use outside manufacturer recommendations.

To request warranty assistance, contact us at info@cuttingtoolsoutlet.com with your order number, product details, description of the issue, and clear photos when applicable.

Section 8 - Intellectual Property

Our Services, including but not limited to website content, text, displays, images, graphics, logos, designs, layouts, product organization, and other materials, are owned by Cutting Tools Outlet, its affiliates, licensors, suppliers, manufacturers, or service providers and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for lawful personal, commercial, industrial, or business purchasing purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, scrape, or exploit any material from the Services without our prior written consent, except as permitted by applicable law.

Cutting Tools Outlet’s names, logos, product page layouts, service names, designs, and slogans are trademarks or trade dress of Cutting Tools Outlet or its licensors. Shopify’s name, logo, product names, and service names are trademarks of Shopify. Other names, logos, product names, service names, designs, and slogans appearing on the Services are the property of their respective owners.

Section 9 - Optional Tools

We may provide access to tools, features, apps, integrations, or services offered by third parties. We do not control, monitor, or guarantee these third-party tools.

You acknowledge and agree that third-party tools are provided “as is” and “as available” without any warranties, representations, or conditions of any kind. Your use of third-party tools is at your own risk and subject to the terms and policies of the relevant third-party provider.

We may add, remove, modify, or replace tools, features, resources, or services at any time. Any new features added to the Services will also be subject to these Terms of Service.

Section 10 - Third-Party Links

The Services may contain links to third-party websites, platforms, tools, resources, or content. These links are provided for convenience only. We are not responsible for reviewing, evaluating, or guaranteeing the content, accuracy, availability, safety, policies, or practices of third-party websites.

If you choose to access third-party websites or services, you do so at your own risk. You should review the applicable terms, privacy policies, shipping policies, return policies, and other rules of any third-party website before engaging in any transaction.

Section 11 - Relationship with Shopify

Cutting Tools Outlet is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make through our store are made directly with Cutting Tools Outlet.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales transaction between you and Cutting Tools Outlet, including any injury, damage, loss, delay, refund issue, product issue, or claim resulting from products or services purchased from Cutting Tools Outlet.

To the fullest extent permitted by law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to purchases and transactions with Cutting Tools Outlet.

Section 12 - Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy, which can be viewed here.

Because the Services are hosted by Shopify, Shopify may collect and process personal information about your access to and use of the Services in order to provide, secure, and improve the Services. Information you submit through the Services may be transmitted to Shopify and other service providers that may be located outside your province, state, or country of residence.

Please review our Privacy Policy for more details about how we collect, use, disclose, process, and protect personal information.

Section 13 - Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, photos, comments, or other content, you grant Cutting Tools Outlet a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, display, and otherwise use such feedback for any lawful purpose, including operating, improving, and promoting the Services.

You represent and warrant that you own or have the necessary rights to submit such feedback and that your feedback does not violate any third-party rights, laws, or these Terms of Service.

We may, but are not obligated to, monitor, edit, or remove feedback that we determine to be unlawful, offensive, misleading, abusive, defamatory, obscene, infringing, or otherwise objectionable.

Section 14 - Errors, Inaccuracies, and Omissions

Occasionally, information on or through the Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, product specifications, pricing, promotions, offers, shipping charges, transit times, product availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted.

Section 15 - Prohibited Uses

You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly:

• For any unlawful, fraudulent, abusive, or malicious purpose.
• To violate any international, federal, provincial, state, or local law, rule, or regulation.
• To infringe upon or violate our intellectual property rights or the rights of others.
• To submit false, misleading, inaccurate, or deceptive information.
• To upload or transmit viruses, malware, malicious code, or harmful software.
• To spam, phish, pharm, pretext, spider, crawl, scrape, or harvest information.
• To interfere with or bypass security features of the Services or related systems.
• To impersonate any person, business, or entity.
• To interfere with another person’s use or enjoyment of the Services.
• To use the Services in a way that may harm Cutting Tools Outlet, Shopify, customers, suppliers, or service providers.

We reserve the right to suspend, disable, restrict, or terminate access to the Services if we determine that you have violated these Terms of Service.

Section 16 - Export Compliance and Restricted Uses

Products purchased from Cutting Tools Outlet may be subject to export control laws, customs laws, import restrictions, sanctions rules, and other trade regulations. You are responsible for complying with all applicable laws related to the purchase, export, import, resale, transfer, and use of any products purchased from us.

You may not purchase or use products from Cutting Tools Outlet for unlawful purposes or in violation of applicable export, sanctions, or trade compliance laws.

Section 17 - Termination

We may terminate this agreement or your access to the Services, or any part of the Services, at our discretion at any time without notice, subject to applicable law.

You will remain liable for all amounts due up to and including the date of termination.

The sections that by their nature should survive termination will continue to apply, including Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and other provisions intended to survive.

Section 18 - Disclaimer of Warranties

The information presented on or through the Services is made available for general information and purchasing purposes. We do not warrant the accuracy, completeness, suitability, or usefulness of any information for your specific jobsite, machine, material, operation, or application.

Any reliance you place on such information is strictly at your own risk. You are responsible for confirming that a product is suitable for your intended use before purchase.

Except as expressly stated by Cutting Tools Outlet in writing, the Services and all products offered through the Services are provided “as is” and “as available” without any representation, warranties, or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Some jurisdictions limit or do not allow the disclaimer of certain warranties, so some of the above disclaimers may not apply to you.

Section 19 - Limitation of Liability

To the fullest extent permitted by law, Cutting Tools Outlet, its partners, directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, licensors, and Shopify and its affiliates shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, consequential, or similar damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, business interruption, or similar damages, whether based in contract, tort, negligence, strict liability, or otherwise, arising from your use of the Services or any products purchased through the Services.

This limitation applies even if we have been advised of the possibility of such damages. Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

Section 20 - Indemnification

You agree to indemnify, defend, and hold harmless Cutting Tools Outlet, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, suppliers, and service providers from any losses, damages, liabilities, claims, costs, and expenses, including reasonable legal fees, arising out of or related to:

• Your breach of these Terms of Service.
• Your violation of any law or regulation.
• Your violation of the rights of a third party.
• Your misuse of the Services or products purchased from us.
• Your inaccurate, incomplete, or misleading information provided to us.

We may control the defense and settlement of any claim subject to indemnification, and you agree to cooperate with us in the defense of such claims.

Section 21 - Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of the remaining provisions.

Section 22 - Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with our policies and any operating rules posted by us on the website, constitute the entire agreement between you and Cutting Tools Outlet regarding your use of the Services and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written.

Section 23 - Assignment

You may not delegate, transfer, or assign these Terms or any of your rights or obligations under these Terms without our prior written consent. Any attempt to do so without consent will be null and void.

We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice, subject to applicable law.

Section 24 - Governing Law

These Terms of Service and any separate agreements whereby Cutting Tools Outlet provides products or services shall be governed by and construed in accordance with the laws of the Province of Québec and the applicable federal laws of Canada, without regard to conflict of law principles.

Subject to applicable consumer protection laws, you and Cutting Tools Outlet consent to the exclusive jurisdiction of the courts located in Québec, Canada for disputes arising from or related to these Terms or the Services.

Section 25 - Headings

The headings used in these Terms are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.

Section 26 - Changes to Terms of Service

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check this page periodically for changes.

Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 27 - Contact Information

Questions about these Terms of Service should be sent to us using the contact information below:

Cutting Tools Outlet
525 chemin Principal
Saint-Joseph-du-Lac, QC J0N 1M0
Canada

Email: info@cuttingtoolsoutlet.com
Phone: 450-848-0615
Business hours: Monday to Sunday, 7:00 AM to 6:00 PM Eastern Time

You may also contact us through our Contact page.